Privacy Policy

Our Commitment To Privacy

Spa Equipment Direct is very sensitive about privacy on the internet. Your privacy is our priority. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

Information We Collect

This notice applies to all information collected or submitted on the Spa Equipment Direct website whether from customers or prospects. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name
  • Address
  • Email address  
  • Phone number
  • Credit Card Information

Your information will be use to: 

  • Complete your purchase transactions and shipping
  • Mail, or e-mail new incoming offers
  • Contact you about the products and or your order status
  • To notify and provide you with information about products you have purchased.

We do not share this information with outside parties except to the extent necessary to complete that order. we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses, nor we sell or trade your information.

By using our website you are agreeing to let us collect and use your information to complete your purchase.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. All your information is encrypted before it’s transmitted across the internet, and then decoded only after arrives at our secure servers.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by accessing Your Account on any page. You can correct factual errors in your personally identifiable information by editing it online. To protect your privacy and security, we require that you select a password, and then log on using that password to access or change your information.

Mobile Terms of Service

Spa Equipment Direct, Inc.
Last updated: May 6, 2024

The Spa Equipment Direct, Inc. mobile message service (the "Service") is operated by Spa Equipment Direct, Inc. (“Spa Equipment Direct, Inc.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Spa Equipment Direct, Inc.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Spa Equipment Direct, Inc. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Spa Equipment Direct, Inc.. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18335010746 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Spa Equipment Direct, Inc. mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18335010746 or email info@coopala.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email info@coopala.com